Terms of Service
These terms govern your use of Chommie — the mobile app, the chommie.io website, and the services behind them (together, the “Service”). By creating an account or using the Service you agree to these terms. If you don't agree, please don't use the Service.
1. Who we are
The Service is provided by Digital Platforms Ltd, a company registered in England and Wales (company number 17087275), registered office at 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, United Kingdom (“we”, “us”, “our”).
Contact: [email protected].
2. What Chommie is
Chommie is a voice-first AI companion that runs on your phone. It listens to what you say, replies in a spoken voice, and over time builds a written “memory” of who you are — a short prose snapshot that informs how it responds.
Chommie is a software product, not a person, doctor, lawyer, financial adviser, therapist, or counsellor. It is not a substitute for professional help. If you are in distress or in danger, contact emergency services or a qualified professional.
3. Eligibility
You must be at least 16 years old to use Chommie. By creating an account you confirm that you are. If you're using Chommie on behalf of an organisation, you confirm you have authority to accept these terms on its behalf.
4. Your account
You sign in with an email address. We send a one-time code; there is no reusable password. Keep access to your email secure — anyone who controls your email can sign in as you. Tell us right away if you suspect unauthorised access.
One account per person. You are responsible for what happens in your account.
5. Acceptable use
You agree not to:
- Use the Service to harass, threaten, defame, or harm another person.
- Use the Service to generate, distribute, or attempt to obtain content that sexually exploits minors, incites violence, or is otherwise unlawful in the UK.
- Attempt to extract or replicate Chommie's prompts, model outputs in bulk, or the underlying provider relationships.
- Probe, scan, or circumvent the security of the Service.
- Use Chommie to take automated actions that violate another service's terms (e.g. spamming a messaging platform).
- Resell, sublicense, or commercially redistribute the Service without our written agreement.
We may suspend or terminate accounts that breach this section, with or without notice depending on severity.
6. AI-generated content — important
Chommie's replies are produced by a large language model. It can be wrong, out of date, or confidently incorrect. It can misremember details about you that it itself wrote into its memory. Treat what it says as a starting point, not as truth, and verify anything that matters before acting on it.
The same applies to the “memory” Chommie holds about you. You can read the visible portion in the app, and you can edit or wipe it at any time. We make no warranty that any particular fact, mood, or detail it has remembered is accurate.
Outputs you generate through the Service are yours. We claim no ownership of what Chommie writes back to you, but we don't warrant that those outputs don't coincidentally resemble someone else's — that's how generative models work.
7. Your data
How we handle your personal data is described in our Privacy Policy, which forms part of these terms. You can delete your account and all associated data at any time, as described in that policy.
8. Third-party services
Chommie depends on third-party infrastructure (cloud hosting, language models, speech providers, push delivery, etc.) listed in our Privacy Policy. We don't control those providers and we're not responsible for their availability or for changes they make. If a provider goes down, Chommie may not be available until it's back.
9. Subscriptions and payments
Some features may require payment. Where they do, pricing and billing terms will be shown in-app before you commit. Payments are handled by the platform's app store (Google Play, Apple App Store) and are subject to the store's own terms and refund policy. We may change pricing on notice; existing subscriptions continue at the originally-agreed rate until the next renewal.
10. Intellectual property
The Chommie name, the app, the website, and the prompts and systems that drive them are ours. You get a personal, non-transferable, revocable licence to use the Service for its intended purpose under these terms.
11. Disclaimers
The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties — express or implied — including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage. We do not warrant that the Service will be uninterrupted, secure, or error-free.
12. Limitation of liability
To the maximum extent permitted by law, our total liability to you under or in connection with these terms is limited to the greater of (a) the amount you have paid us for the Service in the 12 months preceding the event giving rise to the claim, or (b) £100.
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.
Nothing in these terms limits liability that cannot lawfully be limited — for example, liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. You also keep all rights you have as a consumer under UK consumer law; nothing in these terms affects those rights.
13. Termination
You may stop using the Service at any time by deleting your account. We may suspend or terminate your account if you materially breach these terms, if your use creates legal or security risk for us or other users, or if we discontinue the Service.
14. Changes to the Service or these terms
We may change the Service, including adding or removing features. We may update these terms; if the changes are material, we will let you know in-app or by email before they take effect. Continued use of the Service after changes take effect means you accept them. If you don't accept them, you can delete your account.
15. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with them, except that if you are a consumer resident in another part of the United Kingdom you may also bring proceedings in your local courts.
16. Contact
Questions about these terms? Email [email protected]. For anything privacy-related, write to [email protected].